Panelist Rewards
Overview
It can get quite challenging to manually keep track of panelists'
points earned and redeemed. If you are already using, or planning on
using the Incentives feature in Compusense, you will love the capabilities that the Rewards feature offers to compliment the Incentives!
The Incentives feature allows you to award points and other incentives types to panelists while the Rewards feature
allows panelists to redeem their points for specific rewards you
provide. You also get notifications on who redeemed points and what they
redeemed the points for.
By default, the Rewards feature is not available in a
subscription until the subscription holder requests this feature to be
enabled. The feature can be enabled for specific analyst users and for specific panelist websites.
Active analysts that have the feature enabled for them will be able to use the Rewards library to manage the rewards.
Panelists will get a new button where they can redeem their points:
You have two choices when it comes to the Rewards feature; you can enable panelists to redeem their points for:
- Reward codes.
Ideal feature if you use discount codes on your e-commerce website, for
example, or in store, or links to online gift cards. If you have lists of discount codes or URLs, you can
import them into the Rewards library and enable panelists to
redeem their points (within their current points balance) for a discount
code or electronic gift card according to the point value you set for each reward. They
can then use the discount code on your e-commerce website, in store,
etc, or they can click the link to access their electronic gift card.
--or - Rewards without codes. This Rewards option is ideal if you issue physical gift cards to panelists as their rewards, or specific products/merchandise, or other means of rewarding that does not involve codes.
If you would like to have the Rewards feature enabled in your subscription, please contact Compusense Support team and indicate which one of the two rewards functionalities you wish
to enable (with or without codes), for which analyst(s), and for which
panelist website. We also need to know the email address or addresses
that should receive notifications when panelists redeem points.
Workflow For Rewards With Codes
Find out more about adding and managing rewards with codes, and what the panelist experience looks like.
Reporting Options
Generate a report that shows exactly who redeemed their points on your panelist website, how many points they redeemed, what reward they claimed, and much more. Generate the report weekly, monthly, quarterly, or however frequently you need to.
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